Payment Policy
Effective Date: 24/4/2025

At Calmtop, we strive to make your shopping experience as smooth and secure as possible. Please review our Payment Policy below.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal

  • Bank Transfers (where applicable)

  • Other Payment Methods: We may offer additional payment methods that are available at checkout.

2. Payment Processing

Payments are processed through secure third-party payment gateways. All sensitive information, such as credit card details, is encrypted and handled securely. We do not store your payment information on our servers.

3. Currency

All payments are processed in USD (United States Dollar) unless otherwise specified. For international customers, please be aware that your payment may be subject to currency conversion fees by your payment provider.

4. Billing Address

When making a payment, we require you to provide a valid billing address that matches the one associated with your payment method. If the billing address provided does not match the payment method, your payment may be declined.

5. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. If there is an issue with your payment, we will contact you immediately to resolve it.

6. Taxes

All applicable taxes, including sales tax, will be added to the total amount at checkout based on your location. These taxes will be clearly shown before you complete your payment.

7. Refunds and Cancellations

Refunds and cancellations will be processed according to our Refund Policy, which can be found here. If you have any questions or need assistance with a refund, please contact us at contact@calmtop.xyz.

8. Security

We use industry-standard encryption to ensure that your payment information is processed securely. If you have any concerns regarding the security of your payment, please contact us immediately.

9. Payment Disputes

In case of any payment disputes or unauthorized charges, please contact us within 30 days from the date of the transaction. We will investigate the issue and work towards resolving it.

10. Contact Information

If you have any questions or need assistance regarding payments, please contact us:

📍 Street: 72 School Street, Greenwich, United States
📞 Phone number: 203-769-1285
✉️ Mail: contact@calmtop.xyz
🌐 Website: https://calmtop.xyz