Sales Policy
Effective Date: 24/4/2025

At Calmtop, we aim to provide a smooth and secure shopping experience for all our customers. Please read our Sales Policy carefully before making any purchases.

1. Pricing

All prices listed on our website are in USD (United States Dollar) unless stated otherwise. Prices may be subject to change, and any such changes will be reflected immediately on the website. We reserve the right to adjust prices at any time.

2. Order Acceptance

By placing an order on our website, you are making an offer to purchase products. We reserve the right to accept or decline your order at any time. You will be notified of your order’s acceptance via email after your order has been successfully processed.

3. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Bank Transfers (where applicable)

  • Other payment methods available during checkout

Payments are processed securely through third-party payment gateways. We do not store any payment information on our servers.

4. Order Confirmation

After placing an order, you will receive an order confirmation email containing your order details. Please review your order carefully. If you believe there is an issue with your order, please contact us immediately.

5. Shipping and Delivery

We offer various shipping options, and shipping fees are calculated based on your location and the size of your order. Delivery times may vary depending on the shipping method selected. Please refer to our Shipping Policy for more detailed information on shipping rates and delivery times.

Please note: We are not responsible for any delays caused by the shipping carrier or customs processing.

6. Taxes

All applicable sales tax will be applied based on your shipping address. The tax amount will be clearly displayed before you complete your payment.

7. Sales Promotions and Discounts

From time to time, we may offer promotions, discounts, or special offers. These offers are valid only for the specified period and are subject to availability. Discounts cannot be combined unless explicitly stated.

8. Product Availability

Our products are subject to availability. In the rare event that an item is out of stock, we will notify you as soon as possible and offer a refund or an alternative product.

9. Returns and Refunds

We strive to ensure that you are satisfied with your purchase. If you are not satisfied, please refer to our Refund and Returns Policy for guidance on how to return items and request a refund.

10. Order Cancellations

You may cancel your order before it is shipped. Once your order has been shipped, it cannot be canceled but can be returned according to our Refund and Returns Policy.

11. Customer Service

If you have any questions or concerns regarding your order, payment, or any other aspect of our sales process, feel free to reach out to our customer service team:

📍 Street: 72 School Street, Greenwich, United States
📞 Phone number: 203-769-1285
✉️ Mail: contact@calmtop.xyz
🌐 Website: [https://calmt